FAQs & Pet Care Tips

If your pet needs urgent care outside of normal consulting hours, call our emergency line immediately at 083 683 6550. Our after-hours support service will advise you on what to do next and, if needed, arrange an emergency consultation. Please note that after-hours and emergency call-outs carry an additional surcharge.

Place the tablet at the back of your pet's throat, gently close their mouth, and give a quick puff of air on the nose. This natural reflex encourages them to lick their nose — and they cannot lick without swallowing first. If you're unsure or your pet is difficult to medicate, ask our team for alternative methods or tablet-hiding tricks.

Dogs and cats require annual core vaccinations to protect against serious diseases such as parvovirus, distemper, rabies, panleukopenia, and feline respiratory viruses. Some vaccines may be given every one to three years depending on your pet's age and health. Our vets can create a personalised vaccination schedule for your pet.

Most pets should be dewormed every three months, and puppies or kittens may need more frequent doses. Deworming reduces the risk of intestinal parasites that can affect both pets and humans. During your visit, we can recommend the correct product and dosage for your pet's age and weight.

Use a high-quality monthly flea and tick preventative to keep your pet safe from parasites and the diseases they carry. Regular treatments are essential year-round in South Africa's climate. Our team can recommend the best product for your dog or cat based on lifestyle, weight, and sensitivity.

Healthy adult pets should have at least one annual checkup, while puppies, kittens, and senior pets may need more frequent visits. Regular exams help detect illness early and ensure your pet stays up to date on vaccines, parasite control, dental care, and nutrition.

Pets often hide discomfort, but common signs of pain include limping, restlessness, hiding, vocalising, decreased appetite, or changes in behaviour. If you notice any of these, schedule a consultation so we can diagnose the cause and provide safe, effective treatment.

A complete, balanced diet tailored to your pet's age, breed, and health status is essential. Premium veterinary diets offer superior nutrition and support common issues such as allergies, stomach sensitivity, weight management, or joint health. Speak to us for personalised feeding advice.

If vomiting or diarrhoea lasts more than 24 hours, or if your pet becomes lethargic, dehydrated, or refuses food, contact us immediately. These symptoms can indicate infections, toxins, dietary issues, or more serious medical conditions. Our vets will guide you on whether your pet needs urgent care.

Most pets can be sterilised from 5–6 months of age, depending on their size and breed. Sterilisation reduces the risk of cancers, roaming, aggression, unwanted litters, and hormonal diseases. Our vets will help you choose the best timing for your individual pet.

Bad breath, tartar build-up, drooling, pawing at the mouth, and difficulty eating are common signs of dental disease. Regular dental care and professional cleanings help prevent periodontal disease, which can affect the heart, kidneys, and overall health.

Yes — microchipping is the safest, most reliable way to identify your pet if they go missing. It's quick, affordable, and required for travel and some wellness plans. We register microchips to ensure your details are always up to date.

Most pets should not eat for 8–12 hours before anaesthesia, but water is usually allowed. We'll discuss pre-anaesthetic blood tests, medication instructions, and what to expect during recovery. If you're unsure, call our team for guidance.

Breeding your female dog requires careful thought, preparation, and financial commitment. Raising a litter takes at least four months of dedicated time, and the cost of raising eight puppies (to their 8-week vaccination) typically ranges from R4 000 to R6 000 without complications. If a caesarean section is needed, costs may rise significantly. Before deciding to breed, visit a local shelter and reflect on the questions below: Is my dog fully grown and emotionally mature enough to cope with pregnancy? Does she have any medical conditions with hereditary or genetic links (skin, ears, joints, etc.)? Could pregnancy put her current health at risk? Is she on chronic medication that may be unsafe for a developing fetus? Does she have behavioural issues such as fear, aggression, or anxiety? Are her vaccinations and deworming up to date? Do I have the facilities, support, and finances to raise a litter until 8 weeks old? Can I afford emergency care such as a caesarean section (R4 000–R8 000)? Is the breed in demand, and can I responsibly find 8–12 suitable homes? What is my true motivation for wanting a litter? If you are considering breeding your dog, our vets can guide you through health checks, genetic risks, and responsible breeding practices.