COOKIE POLICY

Last updated: 12 December 2025

This Cookie Policy explains how Citivet Bothasig & Monte Vista ("Citivet", "we", "us", "our") uses cookies and similar technologies on our website.

This Cookie Policy should be read together with our Privacy Policy.

What cookies are

Cookies are small text files placed on your computer or device when you visit a website. Cookies help websites function, remember your preferences, and collect information about how visitors use the site.

Some information collected through cookies may be personal information (for example, an IP address or a unique identifier) where it can identify you or be linked to you.

Types of cookies we may use

2.1 Strictly necessary cookies

These cookies are required for the website to work properly and cannot usually be switched off in our systems. They help with basic functions such as navigation, security, and form submissions.

2.2 Functional cookies

These cookies help the website remember choices you make (for example, preferences or previous selections) and provide enhanced functionality.

2.3 Performance and analytics cookies

These cookies help us understand how visitors use our website, which pages are visited, and how the website performs. This helps us improve the website's content and user experience.

2.4 Advertising or targeting cookies

We may use these cookies to measure the performance of marketing campaigns or to show relevant advertisements on third-party platforms.

If we use these cookies, we will do so in line with applicable legal requirements and consent practices.

Third-party cookies

Some cookies may be placed by third parties whose tools or content are used on our site (for example, analytics providers or embedded content). These third parties may collect information about your online activity across different websites over time.

Third-party cookies are controlled by the third party's own cookie and privacy policies.

Cookie consent and lawful basis

Where required, we will request your consent before placing non-essential cookies (for example, analytics or marketing cookies). You can manage or withdraw cookie consent through the cookie banner or settings tool on the website, if available.

Strictly necessary cookies are generally set on the basis that they are required to provide the website and its core functions.

How to manage cookies

You can manage cookies in several ways:

Cookie banner or cookie settings tool

If our website provides a cookie banner or settings tool, you can use it to accept, reject, or customise cookie preferences.

Browser settings

Most browsers allow you to block or delete cookies. You can usually find cookie settings under "Settings", "Privacy", or "Security" depending on the browser.

If you disable cookies, some parts of the website may not function correctly.

Do Not Track signals

Some browsers provide a "Do Not Track" (DNT) feature. Our website may not respond to all DNT signals consistently, as there is no universally adopted standard for DNT.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time. The latest version will be published on our website and will apply from the "Last updated" date shown above.

Contact us

If you have questions about this Cookie Policy or privacy-related queries, contact us at:

Email: reception@citivetbothasig.co.za

Attention: Information Officer

Bothasig clinic: 8 Tafelberg Street, Bothasig, 7441

Monte Vista clinic: 22 Diaz Avenue, Monte Vista, 7460